OUR APPROACH
Infrastructure Assessment
- IT Infrastructure -Servers, Network, Storage
- Overall applicationlandscape
- IT Infra geography spread
- Business alignment
- Process alignment
- Maturity scorecard
- IT Incident lookup
- Tools and Services
Gap Analysis & Recommendation
- Infrastructure technologies
- Infra to business requirement delta
- Application to IT infradelta
- Tools and services gaps and recommendations
- Gaps between tools and process followed with recommendations
- Gaps in IT market trends vs current landscape, recommendations
Gap fixing & Implementation
- Assisted Vs Implemented
- Planned phase-out
- Staged vs rip & replace approach
- Onshore to Offshore implementation model
- Factory model for migration
- Stretched implementation for long lead implementations
- Sprint implementation for shorter and deterministic migrations/implementations
- Weekly/Monthly/Quarterly goal comparisons
- Constant project updates and comparison with gap analysis
On-Going Support
- T-shirt size support models provides ease of support, scoping and estimation
- Reliance on tools and processes
- Automation to maximize predictability and reliability
- Automation to support lowered costs and maximum offshoring
- Integration of IT ticket with resolution patterns like config management tools – Salt, Chef, etc
- Cross-skilling L1 & L2 technology staffs of resource optimization and lower costs
- Mature L1 staffs to L2 and reduce L1 manual operations
"Our clients offer services to their end customer and we assure them on service, and let them focus on their core business "
Microsoft Infrastructure Solutions
Our Microsoft Infrastructure Solutions enable customers to streamline the operations of their Microsoft infrastructure components like Active Directory, Microsoft Exchange, SMS Gateways and Servers. bits & BYTE provides services like setting up, configuration, assessment and fine tuning of Active Directory. This enables optimal assigning and enforcing of security policies for all computers and installing or updating software. bits & BYTE provides services like sizing, setting up, configuration, assessment and fine tuning of Microsoft Exchange, This ensures non-interrupted availability and optimal performance of Microsoft Exchange Server which is extremely critical to ensure employees, partners, and customers maintain maximum productivity. We also provide setting up, configuration, assessment and fine tuning services for SMS Gateways and Clustering services for two or more servers.
