08AMC & Maintenance

Annual maintenance that keeps equipment healthy and supported.

Annual maintenance contracts for servers, storage, network, security, power and end-user equipment, combining preventive maintenance, break-fix support, spares and clear response commitments.

The challenge

Equipment out of warranty is still running the business.

Hardware often stays in service long after its original warranty, and when it fails there is no agreed route to repair or replacement.

Separate support contracts for each vendor and product are hard to track, and renewal dates are missed.

What we deliver

Capabilities across the full lifecycle

  1. 01

    Estate review

    Inventory of equipment, warranty status and support needs before the contract is agreed.

  2. 02

    Preventive maintenance

    Scheduled health checks, cleaning, firmware updates and reports.

  3. 03

    Break-fix support

    Remote and on-site repair under agreed response times.

  4. 04

    Spares management

    Spares held or sourced for critical equipment to shorten repair times.

  5. 05

    Multi-vendor cover

    One contract covering equipment from several manufacturers.

  6. 06

    Renewal tracking

    Warranty, licence and support renewals tracked and reported in advance.

How we work

One engagement model, from first assessment to daily operation.

  1. 01

    Assess

    We start from your real environment: current architecture, constraints, risks and what the business needs next.

  2. 02

    Design

    An architecture that fits how you work, with the trade-offs and costs made explicit before anything is built.

  3. 03

    Deliver

    Built, integrated and tested in stages, with documentation and a rollback plan for every change.

  4. 04

    Operate

    Supported go-live, then run by your team, ours or both, with monitoring and reporting agreed up front.

Free, no obligation

Free infrastructure health check

Before you commit to a AMC & Maintenance project, start with an engineering review of what you run today.

  1. 01

    Tell us about your estate

    Share what you run, what is changing and what is worrying you, on a call or through the form.

  2. 02

    An engineer reviews it with you

    One of our engineers walks through the relevant platforms with your team.

  3. 03

    Get prioritised findings

    Risks, gaps and quick wins, ranked by impact, that you can act on with or without us.

Why bits&BYTE

What makes the difference in delivery

  1. One contract, many vendors

    Mixed estates are covered under one agreement with one point of contact.

  2. Preventive, not only reactive

    Regular maintenance finds problems before they become failures.

  3. Clear commitments

    Response and repair targets are written into the contract and reported against.

Learn

Further reading

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Let's build what's next

A more resilient tomorrow starts with you & us.

Book 20 minutes with an engineer to talk through your infrastructure, security and transformation goals, or send us a message and we will come back to you.

Or reach us directly: 1800 569 0101 · [email protected] · WhatsApp

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